Sympact Advisory is committed to protecting and respecting your privacy. This policy explains how your personal information is collected, used, protected, disclosed, and retained when you visit our website www.sympact.ca. Please read this privacy policy carefully.

Collection of your Information

Our website is a WordPress site hosted on Bluehost. When you visit www.sympact.ca, we collect the following personal data through Google Analytics:

● Your network location and IP address
● Information about your browser and your device
● The web pages you visited prior to coming to this website
● The time of your visit, which pages you visited, and for how long
● Where you clicked, which internal links you followed, and what you searched

This information is collected by Google Analytics, using cookies. We use this information to learn about website traffic and activity, to help us understand our audience, and improve our website and visitor experience. We do not use your personal information for advertising purposes. We will retain this information as long as the www.sympact.ca website is live. You can opt out of cookies at any time by clicking the “manage cookies” link at the bottom of each page.

Sharing your Information to Join our Mailing List

Our mailing list is hosted through Mailchimp. When you sign up for our mailing list, we will collect the following personal information through MailerLite:

● Your name
● Your email address
● Your organization

This information is collected by MailerLite and is stored on our company Google Drive. We use this information to send you updates from Sympact. We will retain your information as long as you remain a mailing list subscriber. We delete unsubscribed profiles on a quarterly basis. You can unsubscribe from our mailing list at any time by clicking the “unsubscribe” link at the bottom of our mailing list emails.

Disclosure of your Information

We will not share your personal information with any third parties, unless we are required to do so to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request of information we receive, or to otherwise protect our rights.

Security of your Information

We use Google Analytics and MailerLite to collect and store your personal information. While Sympact and our service providers take reasonable steps to secure the personal information you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Options Regarding your Information

For personal information collected on our website via Google Analytics, you can opt out of cookies at any time by clicking the “manage cookies” link at the bottom of each page. If you no longer wish to receive communications from us via our mailing list, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our mailing list emails. If you would like Sympact to delete your subscriber profile from MailerLite within 5 business days, please submit a request using the contact information below.

Compliance and Governing Law

Sympact’s practices under this privacy policy are in alignment with the European Union’s General Data Protection Regulation (GDPR) and with Canada’s anti-spam legislation (CASL). Any disputes, claims, complaints, or actions arising from your use of our website will be decided by the courts of the Province of British Columbia, Canada.

Changes to this Policy

We may make changes to this privacy policy from time to time. We will alert you about any changes by updating the “last updated” date of this privacy policy. By remaining as subscribers to our mailing list, visiting our website, or contacting us via email, you’re agreeing to be bound by this policy.

Contact Us

If you have questions or comments about our privacy policy, please email us at [email protected].